Top Reasons Why Enterprises Adopt Hosted Voip For Unified Communications
Over the past few years, enterprises have been looking to add hosted VoIP solutions for unified communication capabilities. From mid-range […]
Over the past few years, enterprises have been looking to add hosted VoIP solutions for unified communication capabilities. From mid-range to large scale businesses, each want to be able to take advantage of the low-cost service that provides the features of a corporation. Enterprises are able to have one system that will unite all workers with a single set of tools that can be used for both communication and collaboration.
These tools are all in one place and ready to be used from the moment an employee arrives in the office or while they are on the go. With options such as Cloud based hosting, VoIP can be used anywhere at any time. Companies want this type of freedom to provide the tools of VoIP to create a streamlined office environment where everyone is productive and the daily operations are at a rapid pace.
There are many reasons why companies want to use hosted VoIP for their unified communication needs. The reasons will of course vary from company to company but most state that the want to take advantage of certain features and attributes that only this service can provide. Below are a few top reasons why hosted VoIP is being adopted rapidly by enterprises for unified communications.
In most cases, on premise PBX systems can cost tens of thousands of dollars to have installed as well as to maintain. This can add up to quite a bit of money for enterprises with several locations. Saving money is one of the top reasons why businesses make the switch. With VoIP, you have even more tools at your fingertips and because the service uses that internet connection that already exists within the company, the savings can be exponential.
Expand Rapidly To Capture New Opportunities And Open New Offices
Because the service is so affordable, it makes it easier to expand. Not only does a company save money on communication services that can be better used to build the business but there is also no huge cost to expand to new locations or to open up new office spaces. With hosted VoIP solutions, each location is connected on one phone system which allows employees to connect easily no matter where they are located.
Reduce Management Headaches
In the past, individuals in a management position would find themselves worrying about every little aspect of the company. Before VoIP, management had to take on phone calls, read letters, answer emails, take voicemails, speak with clients, attend meetings, etc., all on separate devices. With VoIP, not only are the daily activities of a manger streamlined, but also the activities of each employee. Employees have their own features that better serve customers, leaving the management team to focus on projects and the company rather than every aspect of the company.
Give Companies A Host Of New Features
With hosted VoIP, a company can expect a large selection of features. The system uses the internet wisely to provide several service options to keep employees connected with each other as well as with customers and potential clients.
Scale from phone, virtual fax, desktop, and videoconferencing and web conferencing systems, up to full-blown customer communications/call center tools
With VoIP, companies also have the ability to scale from traditional systems to a fully functioning call center system. VoIP has call center capabilities and features which can push your customer service to the next level.
Achieve Business Continuity Under Adverse Conditions
No matter what the situation of the business, with VoIP, employees can stay connected. The daily grind of the office can stay on track no matter if sales go down or times get tough. The potential to continue to market the business and promote costs the same so businesses can continue to operate even under adverse conditions.
Integrate with NetSuite, Salesforce and other CRM offerings
If a company already has certain applications in the business, VoIP can easily integrate these services. From NetSuite to Salesforce or other CRM options, VoIP is easily added to work well with these products.
Connect Mobile Workers
Working at home has never been easier with VoIP. The employee simply connects via the hosted service to be able to reach other employees in the office or from anywhere in the world.
Author: My name is Jonah, and I am one for the editors behind a small but growing Tech blog, called Xcel Soft. Feel free to head over and check out some of our latest pieces!